Wont work

I downloaded this on my iPod 6 and was so excited to try it out on my PS4. I entered my email and password on the app and it said that there was NO GAME DETECTED! Im like what the hell? I have my game open and running on my PS4 waiting to use this app and I find out it doesnt even know I have the game. It is very frustrating. I have even deleted it, and downloaded it again to see if it would work...doesnt work. I was really hoping to unlock the Masseratti and some of the wraps...I guess that wont be happening anytime soon. PLEASE fix this problem. I really would love to use this app but I cant!!!!

Weerdo72 about Need for Speed™ Network, v3.0.2